Shipping Policy
Paws in Awe ships eligible orders to supported destinations shown at checkout. Shipping options, carrier availability, and exact delivery costs may vary by destination and order details.
Processing time
Orders are usually processed within 1-3 business days. Processing time is the time needed to prepare, verify, pack, and hand your order to the shipping carrier.
Processing time is counted Monday-Friday and does not include weekends or public holidays. During high-volume periods, product launches, holidays, or carrier delays, processing may take longer.
Shipping options
| Shipping method | Estimated delivery after dispatch | Cost |
|---|---|---|
| Standard Shipping | 6-12 business days | $4.99 |
| Free Standard Shipping | 6-12 business days | Free for eligible orders over $30 |
| Express Shipping | 4-7 business days | $9.99 where available |
Delivery estimates begin after your order has been dispatched. Total delivery time may include both processing time and transit time.
The above shows the shipping time within the United States. Your shipping time will be displayed after you enter your address on the checkout page. Please refer to the checkout page for the exact shipping time.
If prices or shipping fees are shown in a local currency, amounts are calculated using real-time exchange rates.
Free Standard Shipping
Eligible orders over $30 qualify for Free Standard Shipping. Optional shipping upgrades and destination-specific limitations are shown at checkout.
Tracking
Once your order ships, tracking information will be sent to the email address used at checkout. Tracking updates may take 2-5 business days to appear after dispatch.
Delivery delays
Shipping times are estimates and are not guaranteed. Delays may be caused by carriers, weather, holidays, incorrect address information, customs where applicable, high-volume periods, or other events outside our control.
Incorrect or incomplete address
Please make sure your shipping address is complete and accurate before placing an order. If an order is delayed, returned, or lost because of an incorrect or incomplete address, Paws in Awe may not be responsible for replacement shipping costs.
Delivered but not received
If tracking shows your package as delivered but you cannot find it, please check your mailbox, porch, mailroom, household members, neighbors, and local carrier first. If you still need help, contact us with your order number.
Lost, damaged, or wrong item
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and clear photos or video. We will review the issue and help with a suitable resolution.
Shipping contact
For shipping questions, contact support@pawsinawe.com.
Merchant and support information
Brand: Paws in Awe
Operated by: CORBIN SPANKO CSA LLC
Address: 8444 W Alyssa Ln, Peoria, AZ 85383, United States
Support: support@pawsinawe.com
Phone: +1 (520) 277-9479
Support Hours: Monday-Friday, 10:00 AM-11:00 PM UTC−07:00